IP telephony or Internet phone service is beneficial for companies that make significant numbers of long-distance calls. For an IP telephony call, the customer pays only for the call to the internet gateway. Therefore the calls are billed at local tariff instead of long-distance charges.

Some reasons to consider IP Telephony over standard PBX systems are:

Cost Effective: The biggest advantage of IP telephony is its cost effectiveness. With the use of this technology, long distance calls can be made at significantly reduced prices.

Scalability: The software oriented nature of IP telephony makes it easily scalable, making it possible to integrate other services and applications as well.

Improved Voice Quality: With constant improvement in the VoIP technology, the voice quality of the IP phone has improved tremendously.

Reduced Initial Investment: The installation of new Internet telephony services requires significantly lower investment as compared to traditional PSTN environment

IP telephony transmits voice communications over the network using open, standards-based Internet Protocol.

As such, it provides a way for you to extend consistent voice communications services to all your employees in their workspaces - on the main campus, at branch offices, remote or mobile environments.

Smartweb and Cisco

Smartweb specializes in Cisco IP telephony solutions which are an integral part of Cisco Unified Communications, which unify voice, video, data, and mobile applications on fixed and mobile networks. These let your employees talk with each other using almost any media, device, or operating system.

Using its network as the platform, almost any organization can gain the inherent benefits of using a converged network for transport and interconnection. This enables you to:

• Provide highly secure, reliable, scalable communications that take advantage of your LAN and WAN.


• Improve employee flexibility and productivity with the full range of Cisco Unified Communications and third- party applications.


• Take advantage of a wide range of Session Initiation Protocol (SIP)-based capabilities.